GW-DC Technical Writer

  • Anywhere

Website Trillian Technologies Inc.

• Work with internal teams to obtain an in-depth understanding of the system and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Coordinate and lead work product reviews on deliverables
• Understand project schedule and keeps deliverables on track during review cycles
• Builds deliverable templates and suggests improvements to processes and templates
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture Qualifications & Experience
• Bachelor’s degree in a relevant field
• Experience working within a IT Services industry and/or Healthcare Payor preferred
• Advanced proficiency in MS Office Word required; proficiency in Excel, Project, Visio, and Power Point is a plus
• Ability to edit for grammar and punctuation, and writing style
• Proficiency in the use of business/technical writing
• Experience in developing and implementing technical procedures required
• Ability to work in a collaborative manner with diverse technical subject matter experts
• Excellent verbal and written communications skills

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